Privacy Policy

Privacy Policy

1. Introduction

Welcome to Spinemobility (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”).

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site, place an order, or when you choose to participate in various activities related to the Site (such as online chat and message boards).

Derivative Data:

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data:

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data:

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions and manage your orders.
  • Email you regarding your account or order.
  • Provide you with customer support.
  • Improve the design and functionality of our Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.
  • Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights:

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers:

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.


Use of Apple Health and Google Fit

To enhance the user experience and provide personalized insights, Spinemobility integrates with Apple

Health and Google Fit. Below, we outline how these integrations work and how your data is handled:

Data Access and Usage

  • Data Collected: Spinemobility reads step data and related information from Apple Health and Google Fit. This data is utilized to set daily step goals and to perform walk tests within the application.
  • Data Security: The data accessed from Apple Health and Google Fit is read-only. Spinemobility does not send any data back to Apple Health or Google Fit.
  • User Consent: Spinemobility will only access your health and fitness data after receiving explicit permission from you. You can manage and withdraw your permissions at any time through the Apple Health or Google Fit settings on your device.

Privacy and Control

  • Read-Only Access: Spinemobility strictly adheres to a read-only policy concerning your health data. We do not alter, update, or delete any information within Apple Health or Google Fit.
  • Data Handling: The data accessed is used solely for the purpose of enhancing your experience within Spinemobility. This includes setting personalized goals and providing insights through our walk test feature.
  • User Control: You retain full control over the data shared with Spinemobility. Permissions can be reviewed, modified, or revoked at any time directly within the Apple Health or Google Fit applications.